For all returns, the following terms and conditions must be met:
- Shoes must be in brand new condition with all packaging
- Any marks, creases, evidence of wear on shoes will void the return.
- Shoes must be returned within 30days of date of purchase.
- Packaging must be returned in new condition to avoid re-packaging fees.
- If a refund is requested, as shipping is free within Australia, shipping costs will be deducted from refund.
- For shipping instructions for exchanges/returns, contact us at firstname.lastname@example.org for details.
- Return / exchange shipping charges must be paid for by customer. Free Delivery does not apply to exchanges.